Jeff909 Posted November 24, 2016 Report Share Posted November 24, 2016 Last winter I used the remote start via app function quite frequently I noticed it no longer works... and I've noticed this even with the old app I go to the locate my vehicle area and it always shows the correct location as well as the fuel, mileage, etc. so I assume the modem to be working correctly but it's weird that it doesn't start. I've tried in multiple areas, to make sure it's not just interference but no luck Anyone else have this problem? Quote Link to comment Share on other sites More sharing options...
elijahbird7 Posted November 24, 2016 Report Share Posted November 24, 2016 I noticed on the new App that you have to push and hold the button longer. Timmer 1 Quote Link to comment Share on other sites More sharing options...
mfam16 Posted November 24, 2016 Report Share Posted November 24, 2016 Mine still working. For Android users goto: 1) settings 2) apps 3) Lincoln 4) storage 5) clear data This will clear everything out. Afterwards relaunch app and log back in. Everything should work. For iOS clearing data should work the same. If it's not an app issues disconnect the car battery terminal let it sit for a minute reconnect terminal. This is considered a hard reboot. Everything will be back to normal. Hope this helps! Quote Link to comment Share on other sites More sharing options...
NOTMY911 Posted November 24, 2016 Report Share Posted November 24, 2016 On my new App it show the mileage correctly but that is about it along with "AUTHORIZATION REQUESTED". Same thing after I ditch the App and restart... Quote Link to comment Share on other sites More sharing options...
Jeff909 Posted November 24, 2016 Author Report Share Posted November 24, 2016 I've tried deleting and reinstalling the app and no luck I hold down the start button and it says it's starting ... it just never does I haven't tried disconnecting the battery, I suppose that would be worth a try, but I'd currently be reluctance due do so as assume that deleted all my settings, seat memory, radio, etc. The fact that it updates the mileage and location shows it's working... at least somewhat ... Quote Link to comment Share on other sites More sharing options...
mfam16 Posted November 24, 2016 Report Share Posted November 24, 2016 Your seats nor radio settings will be deleted. I had same issue and the battery option worked. Quote Link to comment Share on other sites More sharing options...
Ruby Posted November 24, 2016 Report Share Posted November 24, 2016 I must be one of the lucky ones The new app both starts and stops my MKX. I wish that they would add back the information on the battery and tire pressure. VisionPilot 1 Quote Link to comment Share on other sites More sharing options...
mfam16 Posted November 24, 2016 Report Share Posted November 24, 2016 Also uninstalling and reinstalling is not same as clearing app data. If concerned about settings try clearing app data first VisionPilot 1 Quote Link to comment Share on other sites More sharing options...
Jeff909 Posted November 25, 2016 Author Report Share Posted November 25, 2016 Cleared the data and removed the app and it works Thanks ! mfam16 and VisionPilot 2 Quote Link to comment Share on other sites More sharing options...
LinkedMe Posted November 25, 2016 Report Share Posted November 25, 2016 (edited) Remote started mine with the new App yesterday.......worked perfectly. The MKX was warm, seats warm and best of all, steering wheel warm. GO LINCOLN! Edited November 25, 2016 by LinkedMe mfam16 1 Quote Link to comment Share on other sites More sharing options...
walkabout Posted November 27, 2016 Report Share Posted November 27, 2016 Mine doesn't really work all that well either. Can't get the remote start to work. It's not unusual for the first release of an app to have bugs. Quote Link to comment Share on other sites More sharing options...
mfam16 Posted November 28, 2016 Report Share Posted November 28, 2016 Mine doesn't really work all that well either. Can't get the remote start to work. It's not unusual for the first release of an app to have bugs. This may be a long shot but since your drive settings are not functioning properly and remote start is buggy. I would try battery disconnect "hard reboot" or having service take a look at both issues. Quote Link to comment Share on other sites More sharing options...
Jeff909 Posted November 29, 2016 Author Report Share Posted November 29, 2016 I had reported that clearing the app data fixed my problem It did initially but I had continued to attempt to remote start the car every time I used it over the weekend and would say it worked about 1 / 3 times. No rhyme or reason indoors, outdoors, phone # 1, work phone, etc Every time the app reports location and mileage correctly my personal conclusion is that it's not my copy of the app, something intermittent is going on and others are affected too. I hope not, if that's the case I'll be curious to see if more report this issue once the weather starts getting cold. Quote Link to comment Share on other sites More sharing options...
mfam16 Posted November 29, 2016 Report Share Posted November 29, 2016 I had reported that clearing the app data fixed my problem It did initially but I had continued to attempt to remote start the car every time I used it over the weekend and would say it worked about 1 / 3 times. No rhyme or reason indoors, outdoors, phone # 1, work phone, etc Every time the app reports location and mileage correctly my personal conclusion is that it's not my copy of the app, something intermittent is going on and others are affected too. I hope not, if that's the case I'll be curious to see if more report this issue once the weather starts getting cold. Which functions are buggy? Is it just remote start? How about lock & unlock? Quote Link to comment Share on other sites More sharing options...
Jeff909 Posted November 29, 2016 Author Report Share Posted November 29, 2016 Remote start lock and unlock all don't won't work (when the issue happens) But location does ... Quote Link to comment Share on other sites More sharing options...
mfam16 Posted November 29, 2016 Report Share Posted November 29, 2016 Jeff909, looks like you may want to try disconnecting the battery then. I had same problem back in September see this topic I started --> http://lincolnmkxforum.com/topic/1561-my-lincoln-mobile-app/. Rst08tierney gave a great suggestion on post #31 --> http://lincolnmkxforum.com/topic/1561-my-lincoln-mobile-app/?p=6429 . After that I have never had any issues with the remote app. Old or new. VisionPilot 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.