RoyWalfo Posted May 25, 2023 Report Share Posted May 25, 2023 The problem I am experiencing is that the car keeps unlocking after we have left the car locked - we never know if the car has remained locked - and we have street parking. We have closed down “Sync” and rebooted but this did not fix the problem Requesting any actions we can take to fix the problem Quote Link to comment Share on other sites More sharing options...
akirby Posted May 26, 2023 Report Share Posted May 26, 2023 How are you testing whether it’s locked or not? Are you sure there is no key near the vehicle? Quote Link to comment Share on other sites More sharing options...
RoyWalfo Posted May 27, 2023 Author Report Share Posted May 27, 2023 Dear Akirby thanks for your response we check with no keys (fobs) near the vehicle. Today we tried entering the permanent access code to the “Keyless Entry System” from the card given to us when brand new (in 2012) Thus far (about 3 hours ago) the car remains locked. This is trial and error process for us. Maybe this is a printed circuit card replacement problem? Again - many thanks Quote Link to comment Share on other sites More sharing options...
akirby Posted May 27, 2023 Report Share Posted May 27, 2023 How do you normally lock it? Quote Link to comment Share on other sites More sharing options...
RoyWalfo Posted May 28, 2023 Author Report Share Posted May 28, 2023 Dear Akirby, As my fob “lock” function does not work I am now using the lock button inside the car which locks all doors AND since entering the permanent access code - the car has remained locked - overnight and all of today when driven and then locked Too early to say the problem is truly solved - but we are hopeful many thanks for your follow- up i will keep you posted Sincerely Roy Quote Link to comment Share on other sites More sharing options...
akirby Posted May 29, 2023 Report Share Posted May 29, 2023 On 5/27/2023 at 11:37 PM, RoyWalfo said: Dear Akirby, As my fob “lock” function does not work I am now using the lock button inside the car which locks all doors AND since entering the permanent access code - the car has remained locked - overnight and all of today when driven and then locked Too early to say the problem is truly solved - but we are hopeful many thanks for your follow- up i will keep you posted Sincerely Roy Is it possible there is a keyfob inside the vehicle somewhere? There is a safety feature that prevents locking the fob inside accidentally but using the keypad overrides that. Quote Link to comment Share on other sites More sharing options...
RoyWalfo Posted May 30, 2023 Author Report Share Posted May 30, 2023 Dear Akirby We think the problem is resolved - the car has not unlocked itself for the last two days. for sure there was never a fob left inside the car Thank you so much for the follow-up if the problem returns I will let you know Sincerely Roy Quote Link to comment Share on other sites More sharing options...
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