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My MKX has been at the dealer for 15 of the last 30 days


walkabout

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My Lincoln only dealer does not even use the MKC as loaners. When I had that issue last summer with the alarm going off for no reason, I had to take it back 4 times. They always had an MKX loaner ready to go until I asked to drive other models. I ended up with a Continental, MKZ 400 hp, and asked if they could give me an MKC, since I had never driven one, and No, they don't use those...so MKX twice, Continental once, and MKZ once. Very good service at this dealer, Libertyville Lincoln. I will definitely check out the Nautilus, but if they don't offer polished aluminum wheels, and just those gray coated ones, nope...

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Walt, the Acura was way less reliable. It had a lot more problems. The difference was that Acura actually dealt with the problems in a responsive manner.

 

With the Mkx, I've mostly had trim issues. There was that one brake problem that was more serious. But, I can't believe that needed 8 days in the shop.

 

I do like my mkx, but the dealer network (from what I've seen) in the LA area is a total joke.

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