Ninja279 Report post Posted March 17, 2019 I booked my 2016 MKX (BL) in to have the heated seats looked at after finding the attached fix. Fist the dealer did not see the online booking I made, then after 24 hours they called me to say they hadn't started the service because they were a mechanic short but would get it ion first thing the next day. The next day I called to inform them I would be out of state the following week and their new (51 miles) Nautilus would be sitting in my company carpark for the week. Car ready in 2 hours. The report said "confirmed seat heater operation to be poor" they reprogramed and stated seats now working. They are no better than before, and I don't think they even looked at the fix I had printed out for them. I will be speaking with a manager next week Seat Heater.docx Share this post Link to post Share on other sites
Ninja279 Report post Posted April 12, 2019 Booked my car in again, this time they followed the TSB and now my seat heaters work for the first time. Share this post Link to post Share on other sites
