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oldfarmer

Sync-3 Screen rebooting runnin' down the road

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My sync-3 data screen now & then reboots at random running down the road.

 

Wonder if anyone else is experiencing this? :confused: :headscratch: 

 

Hasn't hurt anything but it is disconcerting while driving to have the GPS display go totally blank.  After a few seconds I get the Lincoln wake up screen same as on startup.

 

Doesn't seem to matter cursing down a freeway or on farm roads.

 

I ask the dealer when the air bag module recall was being done and got "yep they do it sometimes" :gaah:

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...  Doesn't seem to matter cursing down a freeway or on farm roads...

 

 

 

How many time this happened to you?

 

Hopefully there was no kid in the car when you were "cursing"  ;)

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No Cursing.  Just worried that I might soon be walking.

 

Not sure how many times.  A number of times I think I noticed it part way through the reset.  I have a Garmin and a Passport on the windshield - Don't like having to look down.

 

It's one of those things you just figure you missed something until you are actually looking at it when it goes black.

 

Point of reference: I'm a retired senior EE - 35 years of industrial fixin' it anywhere on earth.

 

First time I was positive about it was about a month ago doing around 75 on I40 and it went black.  Now I am pay more attention.

 

Went in for the air bag recall ask the dealer.

 

Did a 3.2K trip last week with no issue.

 

This morning on a country road at about 55 heading into town I was also looking at it as it went blank.

 

I do have the auto update turned on.

 

Neither time I was watching as it went blank had I been near a WIFI for a long time.

Edited by oldfarmer

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... No Cursing.  Just worried that I might soon be walking...

 

 

Haha..., you miss it.

 

Check your first post... ("...Doesn't seem to matter cursing down a freeway or on farm roads...").

 

Yes, there is something wrong as it should not happened which ever road you are cruising.

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Good one :congrats: Got me :clapping:

The spelling checker changed it and I didn't didn't catch it

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Appearently it's a known fault, Ford has developed a troubleshooting guide for intermittent Sync 3 Black screen faults.

https://ford.oemdtc.com/1811/sync-3-intermittent-blankblack-screen-diagnostic-tips-flowchart-general-service-bulletin-gsb-ford-lincoln

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I don't know if a APMI/ACU reset would work, wouldn't hurt to try next time it happens. Press the power button and the seek next (>>) button for ~10 seconds until the ACU reboots.

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Sync 3 ~ Windows 3 : I don't know, is there a similarity?

 

Believe I'll wait for Sync XP.

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