PDX97229 Posted August 4, 2020 Report Share Posted August 4, 2020 We have a strange problem with our 2016 MKX. All seems OK trying to close the Power Liftgate. However, if we leave it open for a few minutes, none of the buttons will close it. Not on the dash, the door or even the one on the lid itself. It goes a little way and stops. If it is pushed again it goes up. The only way to close it is to get out of the car and manually push it down. We have noticed this as it always works except if we go to get grocery's at 2 separate stores and have them bring them to us at curbside pickup. So, is there a timer where it is deactivated after it has been opened for a time and can we configure it? Quote Link to comment Share on other sites More sharing options...
akirby Posted August 4, 2020 Report Share Posted August 4, 2020 Not aware of a time out. Quote Link to comment Share on other sites More sharing options...
NOTMY911 Posted August 4, 2020 Report Share Posted August 4, 2020 Was the Key Fob left in the car? BTDT Quote Link to comment Share on other sites More sharing options...
PDX97229 Posted August 4, 2020 Author Report Share Posted August 4, 2020 Yes, the keyfob was in the car as it was in my wifes purse as always. Why would that matter? Quote Link to comment Share on other sites More sharing options...
NOTMY911 Posted August 5, 2020 Report Share Posted August 5, 2020 It does, the trunk will not close with the fob in the SUV. Happened to me a few times until I watch it happened. Its a safety feature... But since I can open the car using the keyboard I could do without it. Not really funny after I come out and find the trunk open with $1000 of stuff in the trunk, thankfully nobody help themselves. Quote Link to comment Share on other sites More sharing options...
PDX97229 Posted August 5, 2020 Author Report Share Posted August 5, 2020 Well, I can tell her but I do believe that her fob is always in her purse and that she can open/close it at any other time except when going to pick up grocery's. I can have her test it again. Quote Link to comment Share on other sites More sharing options...
CARR142 Posted August 6, 2020 Report Share Posted August 6, 2020 PDX97229, I have notice when I leave it open for sometime on a hot day, the hatch is more difficult to manual close. The struts get hotter than normal. I always manually close the hatch if I'm at the rear of the vehicle to save the stress on the lift/close motor. But that's just me! Best Wishes, JEC Quote Link to comment Share on other sites More sharing options...
PDX97229 Posted August 6, 2020 Author Report Share Posted August 6, 2020 21 minutes ago, CARR142 said: PDX97229, I have notice when I leave it open for sometime on a hot day, the hatch is more difficult to manual close. The struts get hotter than normal. I always manually close the hatch if I'm at the rear of the vehicle to save the stress on the lift/close motor. But that's just me! Best Wishes, JEC OK, but that is not what is going on. She does have an oil change at the dealers and we can have him see what is going on and I will post if they find anything. Quote Link to comment Share on other sites More sharing options...
akirby Posted August 7, 2020 Report Share Posted August 7, 2020 22 hours ago, PDX97229 said: OK, but that is not what is going on. She does have an oil change at the dealers and we can have him see what is going on and I will post if they find anything. It's really easy to test at home. Just pretend you're at the grocery store and follow the same steps including leaving the fob in the purse inside the vehicle. Quote Link to comment Share on other sites More sharing options...
PDX97229 Posted August 7, 2020 Author Report Share Posted August 7, 2020 Yes we will plan to do that as we decided to test it without going to the store. ? Quote Link to comment Share on other sites More sharing options...
akirby Posted August 11, 2020 Report Share Posted August 11, 2020 On 8/7/2020 at 2:25 PM, PDX97229 said: Yes we will plan to do that as we decided to test it without going to the store. ? And??? Quote Link to comment Share on other sites More sharing options...
Cosmos36 Posted August 11, 2020 Report Share Posted August 11, 2020 Is a mask necessary to perform this test? USS Lincoln 1 Quote Link to comment Share on other sites More sharing options...
PDX97229 Posted August 11, 2020 Author Report Share Posted August 11, 2020 We had other things to do yesterday but it did work so we will need to see what happens again and we did have masks on! Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted August 11, 2020 Report Share Posted August 11, 2020 6 hours ago, Cosmos36 said: Is a mask necessary to perform this test? Not as long as you stay 6' away from your car. CARR142 1 Quote Link to comment Share on other sites More sharing options...
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