trickiegt Posted February 26, 2020 Report Share Posted February 26, 2020 (edited) While engine is running, I get a popup when switching screens (wifi screen to home screen). The popup is an image of my vehicle (2017 MKX reserve) and in the middle of the vehicle it depicts a red exclimation mark (image attached). It also does this everytime I stop and take off from a stop (doesn't matter what screen I'm on). Has anyone seen this and or know what it means? Thanks, Chris Note - this does not occur when the motor is off. Edited February 26, 2020 by trickiegt Addition of note Quote Link to comment Share on other sites More sharing options...
LeoC2 Posted February 26, 2020 Report Share Posted February 26, 2020 I don't know if it's related or not but I see your sensors are shut off. Turn them back on and see if it happens. If it still happens try a soft reset (Press the Volume / Power knob and the "next track" button next to the CD at the same time for 5 seconds) and if that doesn't work a hard reset. Quote Link to comment Share on other sites More sharing options...
trickiegt Posted February 27, 2020 Author Report Share Posted February 27, 2020 Thanks for your response! I tried the hard reset and it did not correct the issue. Full disclosure, I just purchased the vehicle from Carvana and the vehicle tells me everytime I start it that there is an issue with the parking aid (probably a bad sensor). Which I pointed out to their associate & he told me their warranty will pay to fix it. I will confirm this once repairs have been made (appt monday). Thanks again, Chris Quote Link to comment Share on other sites More sharing options...
trickiegt Posted March 2, 2020 Author Report Share Posted March 2, 2020 Confirmed. The popup on the sync3 screen is/was directly related to the parking sensors. Apparently the plug on the rear was not securely connected. They cleaned the plug and reconnected it which cleared all the issues. The technicians notes are attached for reference. Quote Link to comment Share on other sites More sharing options...
McConaughey Posted March 2, 2020 Report Share Posted March 2, 2020 Same happened to me immediately leaving service department at a dealership. Car was there over a week. No bad sensors when dropped off. When dealership looked, front grill was cracked both sides of car near headlights, same locations. Dealership did not own up to damaging my car. One of multiple destructive services at this dealership. Eventually Lincoln paid for their incompetence and the work was correctly done at another Lincoln dealership. Lincoln customer service stepped up to the plate. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.