oldfarmer Posted August 4, 2017 Report Share Posted August 4, 2017 My sync-3 data screen now & then reboots at random running down the road. Wonder if anyone else is experiencing this? Hasn't hurt anything but it is disconcerting while driving to have the GPS display go totally blank. After a few seconds I get the Lincoln wake up screen same as on startup. Doesn't seem to matter cursing down a freeway or on farm roads. I ask the dealer when the air bag module recall was being done and got "yep they do it sometimes" Quote Link to comment Share on other sites More sharing options...
NOTMY911 Posted August 4, 2017 Report Share Posted August 4, 2017 ... Doesn't seem to matter cursing down a freeway or on farm roads... How many time this happened to you? Hopefully there was no kid in the car when you were "cursing" Quote Link to comment Share on other sites More sharing options...
oldfarmer Posted August 4, 2017 Author Report Share Posted August 4, 2017 (edited) No Cursing. Just worried that I might soon be walking. Not sure how many times. A number of times I think I noticed it part way through the reset. I have a Garmin and a Passport on the windshield - Don't like having to look down. It's one of those things you just figure you missed something until you are actually looking at it when it goes black. Point of reference: I'm a retired senior EE - 35 years of industrial fixin' it anywhere on earth. First time I was positive about it was about a month ago doing around 75 on I40 and it went black. Now I am pay more attention. Went in for the air bag recall ask the dealer. Did a 3.2K trip last week with no issue. This morning on a country road at about 55 heading into town I was also looking at it as it went blank. I do have the auto update turned on. Neither time I was watching as it went blank had I been near a WIFI for a long time. Edited August 4, 2017 by oldfarmer Quote Link to comment Share on other sites More sharing options...
NOTMY911 Posted August 4, 2017 Report Share Posted August 4, 2017 ... No Cursing. Just worried that I might soon be walking... Haha..., you miss it. Check your first post... ("...Doesn't seem to matter cursing down a freeway or on farm roads..."). Yes, there is something wrong as it should not happened which ever road you are cruising. Quote Link to comment Share on other sites More sharing options...
oldfarmer Posted August 5, 2017 Author Report Share Posted August 5, 2017 Good one Got me The spelling checker changed it and I didn't didn't catch it Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted August 5, 2017 Report Share Posted August 5, 2017 Appearently it's a known fault, Ford has developed a troubleshooting guide for intermittent Sync 3 Black screen faults. https://ford.oemdtc.com/1811/sync-3-intermittent-blankblack-screen-diagnostic-tips-flowchart-general-service-bulletin-gsb-ford-lincoln Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted August 5, 2017 Report Share Posted August 5, 2017 I don't know if a APMI/ACU reset would work, wouldn't hurt to try next time it happens. Press the power button and the seek next (>>) button for ~10 seconds until the ACU reboots. Quote Link to comment Share on other sites More sharing options...
enigma-2 Posted August 5, 2017 Report Share Posted August 5, 2017 Sync 3 ~ Windows 3 : I don't know, is there a similarity? Believe I'll wait for Sync XP. Quote Link to comment Share on other sites More sharing options...
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