I got the part from the dealer, with the part number mentioned in the earlier post.
I couldn't get it out with a credit card, but went to Harbor Freight and got the blue trim removal tool and used the tool that looked like a crowbar as others have said and it came right out. I didn't realize until I got into it that since the compartment is so small, you actually use the small end of the tool that's more of at a 90 angle to pry it open. It was actually harder to get one of the wire connectors off than the hub itself. Good luck to everyone.
Review of the software, to be honest I don't get what all the rave is about. If you want to change radio stations or see the temperature you have to bounce out of the interface to sync 3. It just says "maps" on the home screen and when you touch it, it bounces back to carplay. I think it's pretty clunky.