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Ninja279

2016 Heated seatfix?

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I booked my 2016 MKX (BL) in to have the heated seats looked at after finding the attached fix. Fist the dealer did not see the online booking I made, then after 24 hours they called me to say they hadn't started the service because they were a mechanic short but would get it ion first thing the next day. The next day I called to inform them I would be out of state the following week and their new (51 miles) Nautilus would be sitting in my company carpark for the week. Car ready in 2 hours. The report said "confirmed seat heater operation to be poor" they reprogramed and stated seats now working. They are no better than before, and I don't think they even looked at the fix I had printed out for them. I will be speaking with a manager next week :)

 

Seat Heater.docx

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Booked my car in again, this time they followed the TSB and now my seat heaters work for the first time.

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